Return and Refund

Return and refund

If you are not 100% satisfied with your online purchase, simply return it back to us within 30 days, and we will refund the full cost of the items minus shipping costs.

PleaseĀ email usĀ in advance.
Processing time is approximately 2 weeks, not including credit card merchant’s processing period.

    Our address as follows :

    A&S Lighting Pte Ltd

    1 Kaki Bukit Road 1 #01-01/02/03/04

    Enterprise One

    Singapore 415934

    Tel : 6346 2516

    Terms & Conditions:

    1. All product must be in the original packaging box.
    2. All product must not have been damaged.
    3. All product must not have been installed.
    4. All product, and accompanying accessories and parts must be in the same condition and returned to us together in the original packaging.
    5. Proof of online purchase is required.
    6. Refund available ONLY to online purchases via this website. (
    7. As we only ship within Singapore, we will not accept arrangements from overseas should the product be brought out of Singapore.
    8. We can arrange to pick up within Singapore, however transportation charges apply. (subject to location and time, our sales staff will make the confirmation with regards to additional cost. No waiver will be entertained.)

    To check status of your return and refund, please email us.

    For complaints, drop us an email here.

    For technical services and warranty, please call 6346 2516.